We offer a wide range of services including Make Safe & Emergency services, restoration for fire and water damage, mould remediation, decontamination, repair services (such as carpentry, plumbing, electrical, and roofing), and contents inventory and storage. We also provide 24/7 emergency response across Queensland, NSW, and Victoria.

A Make Safe service ensures your property is secure and safe after an emergency, such as a fire, storm, or flood. This may involve temporary repairs, boarding up windows, securing roofs, or providing fencing to prevent further damage. Our teams respond quickly to mitigate further risks.

We offer a 24/7 emergency response service. Our team is available any time of the day or night to handle your emergency needs, ensuring fast action to prevent further damage to your property.

In case of water or fire damage, call us immediately at 0422 566 291. Our team will respond quickly, assess the situation, and perform emergency Make Safe procedures to minimize further damage. We then provide a detailed plan for the repair and restoration of your property.

Yes, we specialise in working with insurance builders and handling claims. We assist you with the documentation needed for your insurance claim and work directly with your insurance provider to ensure a smooth process from start to finish.

We currently provide services across Victoria, New South Wales, and Queensland. Our team is also planning to expand to Tasmania and South Australia in the near future.

Our mould remediation process involves a thorough inspection and testing to determine the extent of contamination. We follow the five principles of mould remediation: health and safety, documentation, contamination control, contamination removal, and prevention. Once the scope of work is approved, our team will safely remove the mould and restore your property.

Our decontamination services are designed to remove harmful substances, including smoke residue and other contaminants, from properties. We use industry-approved techniques and safe waste disposal methods to ensure that your property is clean and safe to live or work in again.

Yes, we offer content inventory and storage services. Our qualified technicians can pack, store, and, if needed, restore your belongings during the restoration process. We handle everything with care and ensure your items are kept safe until they can be returned to your property.

Our team is IICRC certified and highly trained in handling various types of restoration, emergency response, and repair work. We are experts in the field, with years of experience in providing fast and effective restoration services.

If your property has suffered damage from events like storms, floods, fire, or even vandalism, it’s important to secure it as soon as possible to prevent further damage. Signs you may need a Make Safe service include visible structural damage, broken windows, roof damage, water leaks, or any other situation where your property is exposed to additional risks.

The timeline for restoration depends on the extent of the damage and the type of repairs required. Minor repairs may take a few days, while larger projects, like fire or water damage restoration, could take several weeks. After the initial assessment, we provide a detailed schedule and keep you updated throughout the process.

Yes, we are experienced in handling insurance claims and can guide you through the process. We provide detailed documentation, scopes of work, and direct communication with your insurance company to ensure the process goes smoothly.

We use state-of-the-art equipment such as industrial dehumidifiers, air movers, moisture meters, and thermal imaging cameras for water damage. For fire damage, we use specialized cleaning agents, ozone generators, and HEPA-filtered vacuums to remove soot and odors, and restore your property as safely and quickly as possible.

If you suspect mould in your property, it’s important to contact a professional immediately. Our team will inspect the affected areas, contain the mould, and perform remediation to remove it safely. Mould can pose serious health risks, so addressing it quickly is critical.

Costs vary depending on the type and extent of the damage. We offer free, no-obligation quotes after an on-site inspection so you can have a clear understanding of the scope and costs involved. We also work closely with your insurance company to ensure claims are processed efficiently.

Yes, we provide restoration, repair, and Make Safe services for both residential and commercial properties. Whether it's a family home or a large commercial building, we have the expertise to handle any job, big or small.

During a water damage assessment, our technicians will use moisture meters and thermal cameras to identify all affected areas, including hidden water damage. We’ll then provide a comprehensive plan for water extraction, drying, and any necessary repairs to restore your property to its pre-damage condition.

Make Safe services are the immediate steps taken to secure a property after damage, such as boarding up windows, placing tarps over roofs, or removing hazards. Full restoration involves the complete repair and rebuilding process after the initial emergency has been addressed, which may include structural repairs, cleaning, and final restoration.

We employ qualified, experienced tradespeople and technicians, and we follow strict industry standards for every job. Our project managers oversee all work to ensure it meets the highest quality standards, and we maintain open communication with our clients throughout the process.